Swimmingwell (UK) Limited

If you wish to book (or rebook) you or your child(ren) for swimming lessons, we accept different methods of payment.
The current options available are:
Cheque: Payable to Swimmingwell (UK) Ltd and should be returned to our office address only with a completed booking form
(Please note instructors do NOT take any payments on site)
Credit/Debit Card Payment: via booking form, online or over the telephone. Please note all card payments for courses incur a £3.00 handling fee
Bank Transfer: Please contact us direct via email for account details
IMPORTANT - ALL BANK TRANSFERS MUST INCLUDE A PAYMENT REFERENCE
*** PLEASE USE THE TABS BELOW TO CREATE YOUR UNIQUE REFERENCE ***
(For example if your lesson is at the Marriott Bexleyheath on a Sunday at 12.00, and you are starting 28th August, so will make the following selection:
BH SU 1200 010811 (as the 28/8/11 is within the course started w/c 01/08/11, you will select 010811)

All booking forms must be completed with a signed terms & conditions.
Payment is also confirmation that you have read and agree to our terms and conditions. Please only send once a space has been confirmed.

YOU MAY DOWNLOAD OUR BOOKING FORM AND TERMS AND CONDITIONS BY FOLLOWING THE LINK BELOW.

1.	Swimmingwell (UK) Limited, its directors and employees will not accept any liability whatsoever of any kind for personal injury or loss/damage of personal property sustained by participants during any time consumed in relation to any courses.
2.	Parents/Guardians not participating in lessons attended by their children (under 18 years) are required to remain within visual contact during lessons. Parents/ guardians may NOT leave their children while lessons are in operation.
3.	By signing these terms and conditions you give your consent that the swimming instructor may interact with you/your child, including physical contact where it is essential to support the pupil during the early stages of learning a skill for safety reasons, and also to aid development of the skill and technique (e.g. placing the pupil in the correct position/posture).
4.	Parents/Guardians not participating in lessons attended by their children (under 18 years) who wish to watch poolside, under any circumstances MUST NOT wear outdoor footwear unless with blue overshoes. Your signature below and/or payment for lessons is confirmation you accept full responsibility and agree to comply.
5.	Unless a member of the site, students (and parents/guardians for parent/baby lessons) must only enter the pool at the beginning of the booked swimming session, and vacate at the end of the lesson. Siblings, all other family members, friends or associates under NO CIRCUMSTANCES if non-members, may use the facilities whilst the respective booked client is under tuition.
6.	Any known medical conditions MUST be disclosed prior to the start of a course.
7.	Parents/Guardians not participating in lessons attended by their children (under 18 years) are required to sign the booking form giving permission for their children to participate.
8.	Courses run over an 8 week period. Payment MUST be made AT LEAST ONE WEEK PRIOR to the course start date, with all cheques made payable to Swimmingwell (UK) Limited.
9.	If payment is not received PRIOR to commencement of the course start date, and you remain to attend the lesson then an administraion fee of £20.00 will be added to total lesson fees due. If fees are not received before week 2 of the course then you forfeit your placement for that course.
10.	If you wish not to continue lessons on a new course we must be notified in writing either by post or email prior to the course starting (see website for the start date of courses). You will be liable for the cost of an 8 week course should we not be given required notice.
11.	For those sharing a lesson (i.e. 2:1 ratio) when rebooking a new course, if your/your child’s other sharing client does not rebook, your lessons will automatically be charged as a 1:1 ratio unless either yourself (you the client) or ourselves (Swimmingwell (UK) Ltd) are able to find another client to pair. Please be certain before the commencement of a course that you have someone to share with if you are requiring a 2:1 lesson.
12.	Payment is also confirmation that you agree to the terms and conditions. Swimmingwell (UK) Limited's Terms and Conditions are not negotiable.
13.	Swimmingwell (UK) Ltd may update the Terms and Conditions at any point without prior notice. You may view our terms and conditions at any time at www.swimmingwelluk.com.
14.	Once a course of lessons have begun to be consumed, if you/your child(ren) cannot attend a(ny) lesson(s) FOR WHATEVER REASON a refund will not be given, and the lesson(s) will be forfeited.
15.	If your regular teacher is unable to attend, it is at our discretion to arrange a cover instructor for the respective lesson. If a teacher is unable to attend or the facilities for whatever reason are closed you will be notified with the earliest possible notice, and the respective lesson will be credited to the immediate following course only. Under no circumstances can credits be refunded by means of cheque or otherwise should you decide not to return for lessons in any following courses.